Blood work (which we also call “labs,” short for laboratory tests) is an essential part of monitoring your health, progress, and safety here. At Plume, your medical provider orders your labs and our nurses ensure that your lab orders are sent electronically to Quest Diagnostics, Plume’s clinical laboratory partner. When this is completed, a nurse will send you a message via Spruce with instructions on how to schedule your lab appointment. Wait until you receive that message to schedule: otherwise there will be no lab order ready when you arrive.
Labs must be scheduled with Quest Diagnostics to be covered under your Plume membership. If you schedule labs with any third-party Quest center that is not a Quest Diagnostics, your Plume membership does not cover the lab cost. Make sure the facility you choose says “Quest Diagnostics” in its name! You can find your closest Quest Diagnostics here.
NOTE: Quest will ask for your legal name and sex (if you’ve already changed your name and gender marker, this will be reflected in your medical chart and at the lab). We can add a note with your chosen name in the order to make you more comfortable, unless you advise otherwise.
TABLE OF CONTENTS
- Which tests will be ordered?
- Why do I need to complete labs when receiving gender affirming hormone therapy?
- How does lab testing work through Plume?
- How much will I pay for labs in New York, New Jersey, or Rhode Island?
Which tests will be ordered?
For patients on testosterone
Hemoglobin and Hematocrit (H/H)
For patients on estradiol
For patients taking Spironolactone
Basic metabolic panel (BMP)
How does lab testing work through Plume?
Plume has partnered with Quest Diagnostics, a national clinical laboratory that provides convenient lab draws from over 2,200 sites throughout the United States. The way it works is:
Step 1 Your Plume provider places the order for blood work.
Step 2 When your labs are due, our Plume nurses will send you a message in the Spruce app with your order. They’ll also send the order to Quest!
Step 3 You’ll schedule an appointment at any Quest Diagnostics lab site in your state to get your blood drawn. If you inject medicines, get your blood drawn midway between injection days. For example, if your injections are on Tuesday, schedule your blood work for Friday or Saturday. If you take tablets, schedule your blood draw approximately six hours after your dose. If you use a gel, apply the gel away from the inside of your forearm where your elbow bends or get blood drawn in the other arm. Having gel on your skin at the draw site can skew your test results.
Step 4 Within two weeks or less, your care team lets you know the results and our follow-up recommendations via the Spruce secure app.
Labs must be scheduled with Quest Diagnostics to be covered under the cost of Plume membership. If you schedule labs with any third-party Quest center that is not a Quest Diagnostics, a Plume membership does not cover that lab cost. Make sure the facility says “Quest Diagnostics” in its name! You can find your closest Quest Diagnostics here.
Your lab results will be reviewed at a follow-up appointment 2 weeks after your labs are drawn. A Care Team member will reach out with a scheduling link when it is time to do so. You can then select the best day and time for your follow up appointment to review your lab results.
How much will I pay for labs in New York, New Jersey, or Rhode Island?
Due to telehealth laws in New York, New Jersey, and Rhode Island, Quest Diagnostics must bill all New York, New Jersey, and Rhode Island patients directly for labs. Then, the patient must pay Quest Diagnostics directly. However, even though patients in New York, New Jersey, and Rhode Island pay out-of-pocket, you receive a significant discount on Quest’s regular pricing for quarterly lab charges. Quest Diagnostics will send you a bill that charges around $30-$35. In consideration of this extra cost, your Plume membership costs $90/month instead of $99/month.